Privacy Policy

At Aadeesattva.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase puja items, including dhoop cups, dhoop cones, and other spiritual products.

1. Information We Collect

We collect the following types of information when you use our website:

A. Personal Information

Full name
Email address
Phone number
Billing and shipping addresses
Payment details (such as credit/debit card information or UPI IDs), which are processed securely by third-party payment gateways

B. Non-Personal Information

IP address
Browser type and version
Device type
Website usage data collected through cookies and analytics tools

2. How We Use Your Information

The information we collect is used for the following purposes:

Order Fulfillment: To process, ship, and deliver your orders
Customer Support: To respond to queries, resolve issues, and provide after-sales support
Marketing and Promotions: To send promotional emails, offers, and updates (you may opt out at any time)
Website Improvement: To analyze user behavior and enhance website functionality
Legal Compliance: To comply with applicable laws, regulations, and legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Trusted third parties such as payment gateways, courier partners, and email service providers who assist in fulfilling orders
Legal Authorities: When required by law or to protect our legal rights, property, or safety

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies help us to:

Remember your preferences (such as items in your shopping cart)
Track website performance and user engagement
Deliver personalized content and relevant offers

You may manage or disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

SSL (Secure Socket Layer) encryption for secure transactions
Regular system updates and monitoring to prevent unauthorized access

While we take reasonable steps to safeguard your data, no online platform can guarantee complete security. Please keep your account credentials confidential.

6. Your Privacy Choices

Opt-Out of Marketing: You may unsubscribe from promotional emails at any time using the “Unsubscribe” link provided
Access & Update Information: You may access, update, or request deletion of your personal data by logging into your account or contacting us
Cookies: You can manage cookie preferences through your browser settings

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.