Effective Date: 08 Jan 2025

At Aadeesattva.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases of puja items, including dhoop cups, dhoop cones, and other spiritual products.

1. Information We Collect

We collect the following types of information when you use our website:

A. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (e.g., credit/debit card information, UPI IDs) processed securely by third-party payment gateways.

B. Non-Personal Information

• IP address
• Browser type and version
• Device type
• Website usage statistics through cookies and analytics tools.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Fulfillment: To process and deliver your orders.
• Customer Support: To respond to your inquiries, resolve issues, and provide after-sales service.
• Marketing and Promotions: To send promotional emails and offers.
• Website Improvement: To analyze user behavior and improve our website’s functionality.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Payment gateways, shipping companies, and email service providers that assist in fulfilling your orders.
• Legal Authorities: When required to comply with legal obligations or protect our rights and property.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Save your preferences (e.g., shopping cart items).
• Track website performance and user engagement.
• Deliver personalized content and offers.

You can manage or disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL (Secure Socket Layer) encryption for secure transactions.
• Regular updates and monitoring of our systems to prevent unauthorized access.

However, no online platform can guarantee 100% security. Please ensure your account credentials remain confidential.

6. Your Privacy Choices

• Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the “Unsubscribe” link in the email.
• Access and Update: You can access, update, or delete your personal information by logging into your account or contacting us directly.
• Cookies: Manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” updated accordingly.